Healthcare support services for U.S. practices
Five remote services from one clinically informed team: revenue cycle management, medical scribing, medical virtual assistants, CCM care planning and digital marketing. Use one, or combine them into a support model that fits your practice.
Masscare's five services for U.S. medical practices
From the first online search to the final claim, each service works inside your own systems and is scoped with you before work starts.
Revenue Cycle Management
End-to-end billing support for primary care, urgent care and wound care practices.
- Eligibility and benefits verification
- Charge capture and claim submission
- Denial management and A/R follow-up
- CCM, RPM, RTM and cognitive billing
Medical Scribing
Real-time online scribing during live patient encounters, matched to each physician.
- Physician-specific SOAP notes
- Complete EHR documentation
- ICD-10 diagnosis coding
- Reports uploaded for e-signature
Medical Virtual Assistant
Administrative support that keeps patients connected and schedules running smoothly.
- Patient calls and messaging
- Scheduling across multiple providers
- Insurance verification
- Provider and team coordination
CCM Care Planning
Individualized Chronic Care Management care plans built from patient records.
- Record review and condition identification
- Patient-specific goals and interventions
- Medication and history review
- Care team coordination
Digital Marketing
Healthcare-focused marketing for your website, local search visibility, social media and online reviews.
- Website design and SEO
- Google Business Profile optimization
- Social media, content and paid ads
- Reputation management and branding
How working with Masscare works: four steps
Discover
We learn about your practice, providers, specialties and priorities.
Tailor
We align to your EHR, documentation preferences and payer needs.
Onboard
We begin supporting your workflows with close communication.
Collaborate
We stay in touch with providers and staff to keep quality high.
Not sure which service fits?
Tell us where work is backing up in your practice, and we will suggest where to start.
